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About Us


Who We Are

We are a non-profit organization — the Calgary West Central Primary Care Network — committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors (our members) to support the patient-doctor relationship and provide programs and services at no cost to doctor or patient.

Our Vision, Our Mission, and Our Values

Vision: Leaders in the provision of primary care services through collaboration, innovation and teamwork; creating healthy patients and satisfied providers.

Mission: To build and sustain a community of patient-centred medical homes.

Values: Accountability, collaboration, compassion, innovation, and respect.

We support patient care and medical homes by educating people on the value of having a medical home with a family doctor and wider team, helping people find a family doctor, providing team-based care, and consulting with people, doctors, and health partners. Research shows people who have a relationship with their family doctor are healthier, live longer, and are hospitalized less. We are always listening to our patients and looking to improve. In every decision we make, we ask: “What’s best for doctors and their patients?”


How We Help Patients

Our regulated health professionals — Registered Nurses, Social Workers, and Registered Psychologists — assist family doctors with team-based care for their patients, including chronic disease management, mental health support, specialized primary care for seniors, and help navigating the wider health system.

Our clinic, the Primary Care Centre, acts as an extension of our members’ practices — seeing their patients when a member cannot.

Please read our annual report for a snapshot of our major accomplishments serving patients and members in the 2022-23 fiscal year.


How We Improve

We participate in Accreditation Canada’s Qmentum program to continuously improve the quality and safety of our services. Accreditation is an independent, internationally recognized evaluation system.

Accreditation Canada officially accredited our organization in February 2021 (read the executive summary of the Accreditation Report). Being accredited means a third-party (Accreditation Canada) assessed our organization and we met or exceeded current healthcare standards.

We are proud of the ways in which we are making our organization better, and we continue to work to improve as part of our ongoing journey in the Qmentum program.

Land Acknowledgement

In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, and Piikani), the Tsuut’ina and Stoney Nakoda Nations, the Métis Nation (Districts 5 and 6), and all people who make their homes in the Treaty 7 region of southern Alberta.

Who We Are

Community Health Connect

Patient Advisory Council

Board of Directors


Case Studies